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Please see below a list of third parties Board Intelligence uses for Minute Writer sub-processing:

Sub-processor Hosting location Transfer mechanism Service
AWS UK Data Privacy Framework Amazon email services for notifications
Bugsnag US Standard Contractual Clauses Software bug monitoring
Datadog US Data Privacy Framework Platform monitoring
Docebo Ireland Adequacy and Data Privacy Framework Learning management system
Hubspot US Data Privacy Framework Communications provider (service updates)
Google Cloud Platform UK and The Netherlands Adequacy and Data Privacy Framework Data Hosting. Provider has no access to data.
Mailchimp/Mandrill US Standard Contractual Clauses Communications provider
Memset UK N/A Infrastructure hosting (back-ups)
Pulsant UK N/A Infrastructure hosting of wholly owned servers and network equipment. Provider has no access to data
Salesforce Service Cloud UK Binding Corporate Rules and Data Privacy Framework Service and support tool used for logging and tracking client service tickets
SmartSurvey UK N/A Customer survey tool
Twilio US Binding Corporate Rules and Data Privacy Framework SMS sender for two factor authentication
 
Please see below for details of planned changes to our Minute Writer sub-processor list above:
Memset will be removed in October 2024 and will be replaced by AWS (an existing sub-processor). The service description for AWS above will be edited to read: “Amazon email services for notifications and infrastructure hosting (encrypted back-ups)”.
 
 
 
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Want to keep track of the third-party sub-processors that we use? Leave your details below and we’ll send you a notification whenever we make changes to the list above.