See how Nationwide calculated a 45% time saving when they switched to the Board Intelligence board portal.
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Please see below a list of third parties Board Intelligence uses for sub-processing:
Sub-processor | Hosting location | Transfer mechanism | Service |
AWS | UK | Standard Contractual Clauses | Amazon email services for notifications |
Bugsnag | US | Standard Contractual Clauses | Software bug monitoring |
Datadog | US | Standard Contractual Clauses | Platform monitoring |
Docebo | Ireland | Adequacy and Standard Contractual Clauses | Learning management system |
Hubspot | US | Standard Contractual Clauses | Communications provider (service updates) |
Intercom* | US | Standard Contractual Clauses | Service and support tool used for logging and tracking client service tickets |
Mailchimp/Mandrill | US | Standard Contractual Clauses | Communications provider |
Memset | UK | N/A | Infrastructure hosting (back-ups) |
Papertrail† | US | Standard Contractual Clauses | Platform usage monitoring |
Pulsant | UK | N/A | Infrastructure hosting of wholly owned servers and network equipment. Provider has no access to data |
Salesforce Service Cloud | UK | Standard Contractual Clauses | Service and support tool used for logging and tracking client service tickets |
SmartSurvey | UK | N/A | Customer survey tool |
Twilio | US | Binding Corporate Rules and Standard Contractual Clauses | SMS sender for two factor authentication |
* Intercom will not process data for customers who contracted with us from 27 March 2023.
† Papertrail does not process data for customers who contracted with us from 1 July 2021.
Please see below for details of planned changes to our Portal sub-processor list above:
Get notified of future updates to our list of Portal sub-processors
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